Website Usage & Acceptable Use Terms

1. Website Terms of Use

1.1 Please read these Terms of Use carefully before using this platform. These terms outline the mandatory rules for accessing, browsing, and interacting with our website at https://virtualgolfcompetitions.co.uk (the “Site”).

1.2 By accessing or utilizing our Site, you confirm that you accept these Terms of Use in full and that you agree to comply strictly with them. If you do not agree to these terms, you must immediately cease using our Site.

1.3 We recommend that you print or save a digital copy of these terms for your future reference and legal records.

2. Who We Are & How to Contact Us

2.1 The Site is operated by Virtual Golf Ltd (trading as Virtual Golf Competitions). We are a limited company registered in England and Wales under Company Number: 14477009.

2.2 Our Registered Office: Virtual Golf Ltd, Suite 414, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG, United Kingdom.

2.3 To contact us for any reason, please email our support team directly at support@virtualgolfcompetitions.co.uk or utilize the official contact form on our Site.

3. Additional Bound Terms

3.1 Your use of our Site is also governed by the following additional policy frameworks, which are fully incorporated into these rules:

(a) Our Privacy Policy: Which outlines the strict statutory rules under which we handle and process your personal data.
(b) Our Cookie Policy: Which outlines the technical and functional cookie data layers used to maintain your site wallet and user account dashboard states.
(c) Our Core Competition Terms & Conditions: If you register an account, deposit funds into your site wallet, or enter any of our skill-based prize draws, you must explicitly accept and abide by our core Terms & Conditions.

4. System Accessibility, Gating, & Changes

4.1 We may amend these Terms of Use from time to time. Every time you wish to use our Site, please check this page to ensure you understand the rules that apply at that specific time.

4.2 We may update, modify, or change our Site layout from time to time to reflect changes to our products, prize distributions, user requirements, security upgrades, and business priorities.

4.3 Access Controls: While browsing our active listings is free of charge, account registration, ticket purchases, and competition checkouts are strictly gated. Access to these features is restricted until you provide a valid Legal Name, Address, and Date of Birth on our unified checkout page, alongside completing our mandatory 18+ and residency declarations.

4.4 We do not guarantee that our Site, or any content on it, will always be available or remain completely uninterrupted. We reserve the right to suspend, withdraw, or restrict the availability of all or any part of our platform for operational and technical business reasons.

4.5 You are solely responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms of Use and other applicable policy restrictions, and that they comply completely with them.

5. Territory & Jurisdiction Restrictions

5.1 Our Site is directed exclusively to people permanently residing in the United Kingdom. We make no representations that the content or entry portals available on or through our Site are appropriate for use or legally accessible in locations outside of the UK.

6. Account Security & Credential Protection

6.1 If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our platform security procedures, you must treat such information as strictly confidential. You must not disclose it to any third party.

6.2 The Promoter retains the absolute right to disable any user identification code, account profile, or password—whether chosen by you or allocated by us—at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use or our core Competition Terms & Conditions.

6.3 If you know or suspect that anyone other than you knows your user identification code, account credentials, or password, you must promptly notify our security team via email at support@virtualgolfcompetitions.co.uk.

7. Intellectual Property & Permitted Material Use

7.1 We are the sole owner or the authorized licensee of all intellectual property rights on our Site, and in the promotional material, graphics, photography, and text published on it. Those works are protected by copyright laws and treaties around the world. All such rights are strictly reserved.

7.2 You may print off one copy, and may download extracts, of any page(s) from our Site strictly for your own personal, non-commercial use.

7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. Furthermore, you must not use any illustrations, product photographs, video or audio sequences, or any graphics separately from any accompanying contextual text.

7.4 Our status (and that of any identified third-party contributors or suppliers) as the authors of content on our Site must always be acknowledged.

7.5 You must not use any part of the content, code, or imagery on our Site for commercial purposes without obtaining an explicit written licence to do so from us or our licensors.

7.6 If you print off, copy, clone, or download any part of our Site in breach of these Terms of Use, your right to use our platform will cease immediately and you must, at our discretion, safely return or destroy any copies of the materials you have generated.

8. Platform Reliance & Information Accuracy

8.1 The content, ticket availability matrix, and informational updates on our Site are provided for general informational purposes only. It is not intended to amount to specialized advice on which you should blindly rely.

8.2 Although we make reasonable efforts to regularly update the information on our Site, we make no representations, warranties, or guarantees—whether express or implied—that the text, descriptions, or imagery on our Site are entirely accurate, complete, or up-to-date.

9. External Third-Party Links & Resources

9.1 Where our Site contains hyperlinked connections to other external locations, sites, and resources provided by third parties, these links are provided for your general information only.

9.2 Such links must not be interpreted as an official endorsement or approval by us of those linked websites, their security standards, or any information you may obtain from them. We have no structural control over the contents of those external sites or resources.

10. User-Generated Content & Public Reviews

10.1 This website and our linked social media feeds may include information and materials uploaded by other users of the platform, including product reviews, trust scores, and community forum posts. This information has not been verified or approved by the Promoter.

10.2 The views expressed by other users on our platform space do not represent our company views, operational values, or legal stances.

10.3 If you wish to complain about information, reviews, or materials uploaded by other users, please contact us immediately at support@virtualgolfcompetitions.co.uk.

11. Use of Cookie Tracking Technologies

11.1 Our website utilizes technical, functional, and tracking cookies to distinguish you securely from other active players. This helps us provide a smooth user experience when you browse our platform, protects your active site wallet transactions, and allows us to safely optimize our platform layout.

11.2 Data storage via cookies is managed strictly in accordance with your explicit preferences selected on our front-end Cookie Consent Banner. For full granular breakdown details regarding our active cookies and your technical tracking rights, please review our comprehensive Cookie Policy.

12. Classification of Tracking Cookies

12.1 To protect platform operations and ensure regulatory transparency, cookies utilized across our Service are classified under the following categories:

(a) Strictly Necessary Cookies: Essential technical cookies required to operate our website, log you into secure account dashboard areas, process site wallet transactions, and maintain active shopping carts.
(b) Analytical/Performance Cookies: Infrastructure markers that allow us to securely track platform traffic, measure user movements, and safely optimize performance without identifying individuals.
(c) Functionality Cookies: Settings designed to remember your regional parameters, greet you by name, and hold your interface preferences active.
(d) Targeting/Marketing Cookies: Markers used to document site visits and link paths to make external interactions more relevant to your profile interests.

12.2 Cookie Disclosures: For a complete breakdown of every active cookie service utilized across our platform (including core WooCommerce tracking parameters and our authenticated transactional email relays), please refer directly to our comprehensive, statutory Cookie Policy, here.

13. Limitation of Corporate Liability

13.1 Insofar as is permitted by law, the Promoter does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our direct negligence or the negligence of our employees, agents, or subcontractors, and for fraud or fraudulent misrepresentation.

13.2 Distinct limitations and exclusions of liability apply to transactions arising as a result of entering our prize draws, all of which are explicitly set out in our master Competition Terms & Conditions, which you can view here.

13.3 This Site is provided strictly for domestic and private consumer use. You agree not to utilize our Site for any commercial or business purposes. The Promoter holds no liability to you for any loss of profit, loss of business, business interruption, or loss of future business opportunities.

14. Content Uploading & User Contributions

14.1 Whenever you utilize a feature that allows you to upload content to our platform, post to our official social media handles, or make contact with other members, you must comply strictly with the content standards set out in Section 20 of these terms.

14.2 You warrant that any contribution complies completely with those established standards, and you will be fully liable to us and indemnify us for any financial loss or damage the Promoter suffers as a result of a breach of that warranty.

14.3 Any material or reviews you upload to our platform spaces will be considered non-confidential and non-proprietary. You retain ownership rights in your content, but you grant the Promoter a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, store, prepare derivative works of, display, modify, and distribute that user-generated content to promote our Site, particularly across social media channels.

14.4 The Promoter retains the right to disclose your identity to any third party claiming that content posted or uploaded by you constitutes a violation of their intellectual property rights or their statutory right to privacy.

14.5 We reserve the absolute right to remove any post, review, or contribution you make on our Site if, in our opinion, your material does not comply with our community content standards. You are solely responsible for securing and backing up your own content.

15. System Security & Malware Prohibitions

15.1 The Promoter does not guarantee that our Site will be completely secure or free from bugs, malicious scripts, or viruses. You are solely responsible for configuring your information technology, computer programs, and local platforms to access our Site securely, and you should utilize your own virus protection software.

15.2 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our platform.

15.3 You must not attack our Site via a denial-of-service (DoS) attack or a distributed denial-of-service (DDoS) attack. By breaching this provision, you commit a criminal offence under the Computer Misuse Act 1990. The Promoter will report any such breach to the relevant law enforcement authorities and will fully cooperate with them by disclosing your identity. In the event of a breach, your right to use our Site will cease immediately.

16. Inbound Linking Rules

16.1 You may link to our homepage, provided you do so in a way that is completely fair and legal, does not damage our corporate reputation, and does not take unfair advantage of it.

16.2 You must not establish an inbound link in such a manner as to suggest any form of official association, approval, or endorsement on our part where none exists. You must not establish a link to our Site on any web property that is not owned by you.

16.3 Our Site must not be framed on any other web property, nor may you create a link to any part of our Site other than the primary homepage. We reserve the right to withdraw linking permissions without prior notice.

17. Governing Law & Dispute Resolution

17.1 These Terms of Use, their subject matter, and their formation are governed completely by English law. Both parties agree that the courts of England and Wales will hold exclusive jurisdiction to settle any disputes arising under these policies.

18. Acceptable Use Policy – Prohibited Uses

18.1 You may utilize our Site only for lawful purposes. You are strictly prohibited from using our Site:

(a) In any way that breaches applicable local, national, or international laws or regulations;
(b) In any way that is unlawful, fraudulent, or has an automated fraudulent purpose or effect;
(c) To transmit, or procure the sending of, unsolicited or unauthorized advertising, promotional materials, or spam;
(d) To knowingly send, upload, or download material that contains malicious computer code designed to adversely affect computer software or hardware.

18.2 System Protections: You explicitly agree not to reproduce, duplicate, copy, manipulate, or re-sell any part of our Site, server code, or user interfaces in contravention of these Terms of Use.

18.3 You must not access without authority, interfere with, damage, or disrupt any part of our Site, any equipment or network asset on which our website is stored, any software used in the provision of our Site, or any backend network operated by our third-party suppliers.

19. Interactive Services & Community Features

19.1 We may provide interactive tools on our Site, including entry verification dashboards, live game checkouts, blog comment streams, and community review portals. Where an interactive feature is provided, we will clearly state if it is moderated and what form of filtration is used (human or technical).

19.2 The Promoter is under no legal obligation to oversee, monitor, or moderate any interactive or social community spaces on our Site. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our established content standards.

19.3 Platform Age-Gating: Access to our platform interactive features, user forums, and checkout streams is completely restricted to individuals aged 18 or over who have successfully completed our mandatory registration and compliance checks at the point of purchase. Minors are strictly prohibited from creating account profiles, checking out, or participating in any interactive features or restricted areas of the Site.

20. Acceptable Content Standards

20.1 These standards apply to any and all text, reviews, imagery, or material you contribute to our Site or associated social media accounts (a “Contribution”). All Contributions must be accurate (where they state facts), genuinely held (where they state opinions), and comply completely with applicable UK laws.

20.2 Prohibited Content: Contributions must not:

(a) Contain any material which is defamatory, obscene, offensive, hateful, or inflammatory;
(b) Promote violence or explicit material;
(c) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
(d) Infringe any copyright, database right, or trademark of any other person;
(e) Be likely to deceive, breach a legal duty owed to a third party (such as confidentiality), or promote illegal activity;
(f) Be threatening, abusive, invade privacy, or harass, upset, embarrass, or annoy any other individual;
(g) Be used to impersonate any person or misrepresent your identity or affiliation; or
(h) Advocate, promote, or assist any unlawful acts such as computer misuse or copyright infringement.

21. Suspension, Enforcement, & Termination

21.1 The Promoter will determine, at its sole discretion, whether a breach of this Acceptable Use Policy has occurred through your use of the Site. Failure to comply constitutes a material breach of our Terms of Use and may result in our taking any of the following actions:

(a) Immediate, temporary, or permanent withdrawal of your right to utilize our Site;
(b) Immediate, temporary, or permanent removal of any posting, review, or material uploaded by you;
(c) The issuance of an official administrative warning;
(d) Legal proceedings against you for full reimbursement of all costs on an indemnity basis (including reasonable administrative and legal costs) resulting from the breach;
(e) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or legally required.

21.2 We exclude liability for actions taken in response to breaches of this policy. The responses detailed here are not exhaustive, and we reserve the right to take any other action we deem appropriate.

22. Changes to the Acceptable Use Policy

22.1 We may revise this policy at any time by amending this page. You are expected to check this section from time to time to take notice of any changes we make, as they are legally binding on you. Some provisions may also be superseded by specific notices published elsewhere on our Site.